•First, choose your favorite design. Check out and be sure to completely fill out the order form requesting your personalized card information.  Once we receive your order along with your photos, you should receive an e-mailed proof within 1-2  days (excluding weekends).

• If you decide to cancel your order after we work on it, you will be charged a design invitation fee, of $25  and/or thank you card design fee $10.00. We will make any corrections or changes as needed. • Please allow 24 hours for any changes or updates.

• If photos are bigger than 3MB or you have trouble uploading you can email photo to us directly. We will ask for them later. Pleases send the photos that you will be using, make sure these are the ones you want. If during the design process you exchange a photo that needs a background removal, there is a $5.00 fee. NO EXCEPTIONS. Please see tips on taking better photos, and what not to submit.

• Please make sure you are clear about wording, paragraphs, punctuations, spelling, as this needs to be sent when you place an order. We know that you may forget something, so we can make any changes you  request before your second proof. If you manage to forget something or change your mind there is a $5 fee for extra changes after your two free proofs.

When can I expect to receive my invitations?

We recommend allowing at least two weeks to receive your invitations. You can expect a proof to review within 1-3 days (excluding weekends). Changes can take up to a day. Once approved, our printing process generally takes 1-2 business days. This often depends on how many approvals we have at once as we try to gather a certain number of approvals so we can print and ship them in groups. All orders are shipped priority mail and usually takes 2-4 business days depending on your location.

•If you are in a hurry or need your invitations as soon as possible, we recommend ordering our DIY  digital option in which you can receive a file you can have printed and picked up at a local Walmart, Walgreens, or print center of your choice.

Cancellation and Return Policy

 http://ultrainvitations.com/shop.php/print-your-own/diy-u-print-u-save/p_499.html  (just add one to basket) 

I approved my order, when will I receive the items?

What if I have a problem with my order once I've received it?

Is there a minimum order?
Yes, we ask that you order a minimum of 30 cards. (2 free proofs) For custom designs, there is a minimum of 40 cards. If you are ordering the DIY Print my Own option there is no min. just add "1" to the basket. (with this option you are paying a one time $25.00 creation fee only)
 

What type of paper are the cards printed on?
You can choose between standard high-quality professional photo paper glossy or matte paper. Cardstock paper is a dull finish with no shine, best for graphics not photos. Ask the designer for suggestions

• NEW We can now offer for 5x7 and select 4x5 designs to be printed on cardstock paper

What are my options for getting the photograph to you?
You can upload it to us your digital photographs, scan a traditional photograph or send a traditional photograph or negative via postal mail. If you are sending us a photograph or negative, we will not be held liable for misdirected or damaged mail. Once we are complete with your photo, it will be returned to you with your order. The photos you submit to us, must have the right to be reproduced. This means that you or the photographer, gives Ultrainvitations.com the right to print them. By submitting the photos, you are held liable for any copyright violations.

What resolution should my digital photo be?
We recommend no smaller than 1800x1200. If the photo is scanned, you need to be sure that it is scanned at a minimum of 300dpi with 600dpi being preferred. If there is any question as to whether your chosen photograph(s) will work, we will evaluate it for you at no charge prior to working on youprint. Please do not send us any cell phone photos, or photos that you grabbed from a social network. (example Facebook, Myspace ect..) The best way to tell if your photos are good to use, is by placing your cursor over the image. If the image size is 300k or more than we are able to use it. If it is 1MB or  bigger much better. This basically means the file is bigger and clearer. We will let you know beforehand, but if you still decide to use the blurry photo, we are not responsible for this.

Do I need to edit my photographs before sending them?
No, we have the capability of cropping, correcting red-eye, touching up blemishes, and converting to both sepia-tone and black and white. For the best results, we prefer to receive the unaltered original photos.
 

Can I use a professionally taken photograph?
Yes, with written consent of the photographer or photographing agency. They will have a form that can be forwarded to us granting us permission to use the images. An e-mailed release is not acceptable. If you or your photographer are in need of a release form, please e-mail us at jasminmejia@ultrainvitations.com.
 

Are envelopes included with my order?
Yes, they are included at no additional cost. If you need colored envelopes they are also available at extra charge.($0.25-0.50 each for color envelopes)