Return & Cancellation

If you have received a proof via email (check spam) and you decide to cancel your order, there will be a fee of $25.00 to your order. This will cover the time the designer spent on setting up your information. 

if you cancel your order before you receive a proof, you may receive a full refund. 

Please make sure you are aware of what paper you are selecting, once your order is printed and shipped it may not be returned due to paper finish chosen. No exchanges or store credit is given on custom item.

We will ship your approved proof, if you do not received your approved proof. We will reprint your order and ship it out ASAP.

If there is an error on your end and you catch the error once the order is printed and shipped, there is no refunds given. We can offer a discounted rate on the reprints of 40% off. (excludes vip pass)

All digital downloads and digital printables are NON Refundable.

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